Shipping policy
Order processing
Orders are processed within 1–2 business days (Monday–Friday, excluding US holidays). You'll receive an order confirmation at checkout and a tracking email as soon as your order ships.
Shipping & delivery times
We ship within the United States. Estimated delivery is 3–5 business days after your order ships, so most orders arrive within 4–7 business days of ordering.
Shipping costs
Shipping is calculated automatically at checkout based on your order and destination — you'll always see the exact amount before you pay.
Order tracking
Every order ships with tracking. If you haven't received tracking within 3 business days of ordering, email us at Info@travelmatepro.com.
International orders
We currently ship within the United States. If you're outside the US and would like to order, email Info@travelmatepro.com and we'll let you know if we can help.
Questions? Email Info@travelmatepro.com — we reply within 1 business day.