Terms of Service

Welcome to TravelMatePro. These Terms of Service ("Terms") govern your access to and use of travelmatepro.com (the "Site") and any purchase you make from us. By using the Site or placing an order, you agree to these Terms.

Products, pricing & availability

We do our best to describe our product accurately. Prices are listed in US dollars and may change at any time. We reserve the right to limit quantities, correct errors, and refuse or cancel any order.

Orders & payment

When you place an order you represent that the payment information you provide is valid and that you are authorized to use it. Payments are processed securely through Shopify and our payment providers; we do not store your full card details.

Shipping & returns

Shipping timelines are described in our Shipping Policy. Returns and refunds are governed by our Refund & Return Policy, which includes our 30-day money-back guarantee.

Proper use of the product

TravelMatePro is a preventative maintenance product intended for use on working luggage wheels, zippers, and telescoping handles. It is not a repair tool and will not fix broken parts. Always follow the instructions, avoid direct skin contact, keep away from children, and test on a small hidden area first. You are responsible for using the product as directed. To the extent permitted by law, we are not liable for damage resulting from misuse or failure to follow instructions.

Intellectual property

All content on the Site — including text, images, logos, and the TravelMatePro name — is owned by or licensed to us and may not be used without our written permission.

Limitation of liability

To the fullest extent permitted by law, TravelMatePro and TravelMateProAI LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products. Our total liability for any claim will not exceed the amount you paid for the product.

Governing law

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law principles.

Changes to these Terms

We may update these Terms from time to time. The version posted on this page is the current one, and continued use of the Site means you accept any changes.

Contact

Questions about these Terms? Email Info@travelmatepro.com.

TravelMatePro is distributed by TravelMateProAI LLC, Boca Raton, FL 33431.